Banner for A to Z policy Page

Review Details Part 1

Pet Insurance.co.uk  –  Customer Reviews

This page provides details of feedback we received in our 2014 Claims Satisfaction Survey in which we simply asked customers how satisfied they were with the way in which their claim was dealt with. All reviews are from policyholders who made claims during the period 1st October 2013 and 30th September 2014.

Find out more about Pet Insurance.co.uk

Average Claims Satisfaction Score

3.6 / 5
5 Stars
1
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
0

Reviews

Jul-14 - Rob from Nottingham - 3/5
Took a while to pay out and some exclusions but good value overall.
Apr-14 - Jenny White from Croydon - 2/5
Took at least a month or more before they paid
Mar-14 - Carole from Staffordshire - 4/5
"Email on receipt of claim, paid claim in full but took a few weeks.I paid my vet and made the first part of the claim, the second part was made directly by the vet"
Nov-13 - Hilary from Derbyshire - 4/5
Claim acknowledged straight away but took quite a while to pay out
Jan-00 - Iain MacDonakd from Cobham - 5/5
Everything was dealt with directly with vets and without peoblems

Checkout a Policy

Disclaimer

Please note that pet insurance terms often change. Whilst we will do our best to keep this website up to date you must check with the appropriate insurer before making any decisions. If you find any mistakes on this website please do let us know so we can correct it for the benefit of future visitors. Many thanks!

Feedback
X

Your Feedback

We are passionate about getting it right! So please do tell us about any problem you might have with the website whether it is

  • --a factual error
  • --a problem with the way the website works
  • --an error message
  • --a typo
  • --a display problem
  • --anything else!