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Company Details


In addition to having 240 stores across 28 countries, Debenhams is one of the largest online retailers in the UK.

Their pet insurance policies are offered through their personal finance division.

These are underwritten by Zenith Insurance plc

According to their website, Zenith Insurance plc can trace its roots back to 1937 and is primarily focused on motor insurance.

The policies are arranged and administered by BDML Connect Ltd.

BDML are based in Portsmouth and are one of the country's largest insurance administrators with more than 600 staff.

Pet Insurance Policies

All the Debenhams's policies are maximum condition limit policies.

At present they do not offer any lifetime annual benefit policies.

You have to pay 10% of vet fees for all pets whatever their age.

The standard excess is £75 but you can opt to increase this to £175 in return for a lower premium.

Customer Reviews

The average claims satisfaction score for Debenhams is 5.0 /5. Read customer reviews.

Current Policies Available

This is a list of current policies. Click on the policy name for full details and a link to the reviews.
 NameTypeVet FeesCover ScorePrice Band 
BronzeMaximum Condition Benefit£ 2,00029%£££££ 
SilverMaximum Condition Benefit£ 4,00053%£££££ 
GoldMaximum Condition Benefit£ 7,00070%£££££ 

Checkout a Policy


Please note that pet insurance terms often change. Whilst we will do our best to keep this website up to date you must check with the appropriate insurer before making any decisions. If you find any mistakes on this website please do let us know so we can correct it for the benefit of future visitors. Many thanks!


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