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Review Details Part 1

Argos  –  Customer Reviews

This page provides details of feedback we received in our 2014 Claims Satisfaction Survey in which we simply asked customers how satisfied they were with the way in which their claim was dealt with. All reviews are from policyholders who made claims during the period 1st October 2013 and 30th September 2014.

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Average Claims Satisfaction Score

4.9 / 5
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Oct-14 - Kizzy from Exeter - 5/5
No hassle or queries they just paid me.
Sep-14 - Kim T from East Lothian, Scotland - 4/5
Great communication. No quibbles & paid directly to the vets
Jul-14 - Chris F from Northants - 5/5
we made 2 claims within a week they paid promptly without queries
Jan-14 - Nicky from Northampton - 5/5
"I sent the claim form to the wrong address by mistake - despite this, the insurance company was very helpful and paid promptly"
Oct-13 - Susan from Durham - 5/5
No problem
41821 - Kath W from Thurrock - 5/5
Submitted claim and was paid out promptly (approx £700) without any questions.
41821 - Julie F from Bedfordshire - 5/5
Helpful courteous service. Prompt payment.
41852 - Julie B from Nottingham - 5/5
"We claimed for nearly £7,000 and each claim was settled within 14 days and without question."
41852 - Katy J from Warwickshire - 5/5
Argos have always been brilliant. My dog has always been insured with them as recommended by a friend. They have paid out every year quickly and in full as unfortunately I have had to claim every year! The last time I needed to claim was May this year but I was busy with our wedding so didn't get round to claiming until August and they were great and still paid out very impressed with their service so have also insured my puppy with them. Couldn't recommend enough.

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